HR Officer – Payroll & Government Benefits

About the role

Makro Philippines is seeking an HR Officer focused on payroll and government benefits. The role will ensure accurate payroll processing, timely statutory contributions, and smooth handling of employee claims and loans, supporting both store and head‑office teams as the company scales.

Key responsibilities

• Process end‑to‑end payroll accurately and on time, ensuring correct computation of salaries, overtime, and deductions.
• Manage government benefits administration for SSS, PhilHealth, and HDMF (Pag‑IBIG), including enrollment, data updates, and separation reporting.
• Ensure timely remittance of statutory contributions and employer/employee shares to SSS, PhilHealth, and HDMF.
• Process employee claims (SSS sickness, maternity, disability) and coordinate submissions with relevant agencies.
• Handle salary and calamity loan applications, deductions, and amortization tracking for SSS and HDMF.
• Serve as primary contact for employee questions on government benefits, loans, and claims.
• Maintain audit‑ready records of contributions, remittances, and claims documentation.
• Prepare and file statutory reports (e.g., SSS R3, PhilHealth RF‑1, HDMF MCRF) within regulatory deadlines.
• Coordinate with SSS, PhilHealth, and HDMF portals to resolve member record issues.
• Support BIR/TRAIN Law payroll compliance, including withholding tax computation and reporting.
• Assist in audits by providing supporting documentation for statutory contributions and benefit disbursements.

Required profile

• Bachelor's degree in Human Resources, Accounting, Business Administration, or a related field.
• 2–3 years of relevant experience in payroll and/or government benefits administration.
• Strong working knowledge of SSS, PhilHealth, and HDMF processes and statutory reporting requirements.
• Familiarity with Philippine labor law and BIR/TRAIN Law payroll compliance.
• High attention to detail, accuracy, and confidentiality.
• Good organizational and communication skills with a service‑oriented approach.
• Willingness to learn and adapt in a growing startup environment.

Required skills

• MS Excel
• Payroll or HRIS systems
• Government agency online portals