Chat Support Agent – Open to Highschool Graduates

About the role

We are looking for a motivated Chat Support Agent to assist customers through online messaging channels. This entry‑level position is open to high school graduates who are eager to start a career in customer service.

Key responsibilities

• Respond to customer inquiries via chat, email, or messaging platforms.
• Provide accurate information on products, services, orders, or accounts.
• Resolve customer concerns professionally and efficiently.
• Document all interactions and transactions accurately in the system.
• Escalate complex issues to supervisors when necessary.
• Meet quality, productivity, and customer satisfaction standards.

Required profile

• High school graduate.

Required skills