Manager, Commercial Strategy and Performance

About the role

foodpanda, part of the Delivery Hero Group, is looking for a Manager, Commercial Strategy and Performance to join its growing business. The role sits within the Commercial Department and covers data quality, process coordination, performance monitoring and revenue-growth opportunities across the NCR vendor portfolio.

Key responsibilities

• Manage restaurant master data so that all entries are correct and up to date.
• Create and oversee processes that monitor record accuracy on Salesforce and other commercial databases.
• Coordinate with stakeholders inside and outside the Commercial Department (Account Management, Sales, Growth and Marketing, Finance) to introduce new and standardize existing processes.
• Track, monitor and influence business performance indicators through insightful reports that drive data-driven decisions.
• Identify opportunities to grow revenue and improve monetization across the NCR vendor portfolio, and analyze vendor and portfolio performance to find the highest-impact commercial products or interventions.
• Build prioritization frameworks to guide Account Managers.
• Evaluate strategies and scale up marketing solutions, campaigns and promotions aimed at customer acquisition, retention and restaurant growth.

Required profile

• Bachelor's degree in Business, Economics, Statistics or a similar quantitative field.
• 4-5 years of experience in data reporting, analysis and insight generation.
• English and Filipino.
• Structured problem solving, strong analytical and organizational skills, good communication and teamwork, able to work independently.

Required skills

• Proficiency with basic data analysis tools such as Google Sheets and MS Excel.
• SQL knowledge and experience with business intelligence tools such as Google Data Studio and Tableau are a plus.
• Experience with Salesforce or a similar CRM tool is a plus.