IT Service Desk Analyst
Atos · Metro Manila
Job description
About the role
The IT Service Desk Analyst provides technical assistance for hardware, software, and network issues while ensuring excellent customer service in a fast‑paced IT environment.
Key responsibilities
- Provide technical support for hardware issues.
- Diagnose and resolve software problems.
- Troubleshoot network connectivity issues.
- Document incidents and solutions in the ticketing system.
- Maintain high standards of customer service in a fast‑paced environment.
Required profile
- Strong customer‑service orientation.
- Ability to work efficiently under pressure.
- Excellent communication skills.
Required skills
What we offer
- Health Maintenance Organization (HMO) and life insurance from day one.
- 30 paid days off (sick leave or vacation leave).
- Variable pay/bonus.
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Published 1 month ago
Expires 1 week from now
28 views · 0 interested
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Atos
Metro Manila