IT Service Desk Analyst
Atos · Metro Manila
Job description
About the role
The IT Service Desk Analyst provides technical assistance for hardware, software, and network issues while ensuring excellent customer service in a fast‑paced IT environment.
Key responsibilities
- Provide technical support for hardware issues.
- Diagnose and resolve software problems.
- Troubleshoot network connectivity issues.
- Document incidents and solutions in the ticketing system.
- Maintain high standards of customer service in a fast‑paced environment.
Required profile
- Strong customer‑service orientation.
- Ability to work efficiently under pressure.
- Excellent communication skills.
Required skills
What we offer
- Health Maintenance Organization (HMO) and life insurance from day one.
- 30 paid days off (sick leave or vacation leave).
- Variable pay/bonus.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 1 week from now
29 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Atos
Metro Manila