Quality Control Technician

About the role

The Quality Control Technician supports manufacturing quality operations by monitoring process performance, analyzing production data, and helping resolve quality issues. This position ensures compliance with standards such as TL9000/ISO and contributes to continuous improvement initiatives.

Key responsibilities

• Monitor and analyze production quality data (e.g., yield, OATF) to identify trends and deviations.
• Assist the Quality Engineer in investigating in‑process and customer quality issues, gathering data, and supporting root‑cause analysis.
• Track and verify corrective and preventive actions (CAPA) and conduct spot audits to confirm containment effectiveness.
• Maintain quality documentation including Quality Alerts, MRB, RMA, ECOs, and work instructions.
• Support Stop Build/Stop Ship and Hold Shipment activities for critical quality concerns.
• Prepare accurate quality reports and records for decision‑making and compliance.
• Participate in internal audits and ensure adherence to TL9000/ISO standards.
• Assist with New Product Introduction (NPI) and product transfer, monitoring builds and qualification reporting.
• Track test yields (e.g., burn‑in) and provide data for yield improvement projects.

Required profile

• Bachelor’s degree in Engineering, Science, or a related field, or equivalent experience.
• At least 1 year of experience in manufacturing or quality environments.
• Strong attention to detail, analytical mindset, and ability to work effectively in a team.

Required skills

• Statistical Process Control (SPC)
• Process Failure Mode Effects Analysis (PFMEA)
• Root Cause Analysis (8D/RCCA)