Distributor Manager - Supermarket and Community Store Channels

About the role

Haleon, a consumer health company with brands such as Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum, is looking for a Distributor Manager for its supermarket and community store channels. The role creates and manages processes, supplier category segmentation, KPI development and application, scorecards and contract management, and leads activities that accelerate vendor performance and shape best practice.

Key responsibilities

• Support the Strategic Partnering team in managing Strategic Partners and Advocates, and work with Procurement to review compliance, assess risk and negotiate business terms
• Help implement internal processes and policies with adequate controls, and create procedural documentation and job aids
• Maintain knowledge of distributor and channel performance management and help leadership with the roadmap and technology vision
• Ensure timely payment of channel and account invoices and claims while keeping accurate records
• Track escalations and resolutions with partners, and coordinate annual audits with internal and external auditors
• Report on partner plans, progress and results, and produce materials for Monthly and Quarterly Business Reviews and Executive Reviews
• Validate spend data, run surveys and scorecards to check adherence to KPIs, and coordinate the annual Strategic Partnering Summit

Required profile

• Bachelor's degree
• 5 to 10 years of experience managing distributor operations in MNC or FMCG companies
• General trade experience covering area dynamics, channels and key customers
• Strong stakeholder management in a matrix environment, and experience scoping and delivering projects
• Preferred: FMCG/CHC sales experience, direct distributor management, forecasting, inventory and stock planning, P&L management, and experience with consumer healthcare brands, OTC products, pharmacy, supermarkets and community stores

Required skills

• Sales forecasting and financial and commercial knowledge
• Negotiation and influencing skills
• Analytical thinking, communication and presentation skills
• Project management, budgeting and cost-consciousness