Application Support Engineer

About the role

We are looking for an energetic, enthusiastic Application Support Engineer who thrives in a fast‑paced, highly flexible environment. The role provides Level 2 technical support and customer service for our software‑defined vehicle solutions.

Key responsibilities

• Coordinate with support and development teams to resolve application and system issues.
• Administer and troubleshoot application problems, perform root‑cause analysis and provide updates.
• Supervise alerts related to applications and proactively deliver services.
• Organise and implement small to medium projects under guidance of Software Engineers.
• Debug server‑domain issues, ensure application availability, and support releases and deployments.
• Maintain production systems, optimise performance, and generate problem reports.

Required profile

• Knowledge of Microsoft IIS and Microsoft SQL Server.
• Working knowledge of IT hardware and software.
• Ability to learn employer‑specific applications quickly.
• Strong complex‑problem‑solving and written/verbal communication skills.
• Customer‑focused attitude with excellent attention to detail.
• Flexibility and proactive approach to issue resolution.

Required skills

• Microsoft IIS
• Microsoft SQL Server
• Azure cloud infrastructure
• Postman for HTTP/S request testing
• C# programming basics