Accounts and Operations Administrator (Pallet Management) - Remote

About the role

The Accounts and Operations Administrator manages and reconciles supplier invoices using specialized software. The role checks invoices for errors or discrepancies, clears mismatches, verifies proof of delivery and identifies patterns and recurring issues. It is a full-time position based at home, working 6:00 AM to 3:00 PM or 4:00 PM PHT.

Key responsibilities

• Reconcile client data using specific software and resolve reconciliation issues with relevant teams
• Check invoices for errors or discrepancies and clear invoice mismatches
• Check proof of delivery and identify patterns and recurring issues
• Maintain accurate records and monitor key performance indicators (KPIs)
• Report issues and trends, and support the day-to-day operation of accounts
• Develop strategies to drive positive financial and operational outcomes and understand clients' opportunities to improve their KPIs
• Handle client and management reporting and client engagement

Required profile

• Proven ability to maintain client relationships
• Strong communication skills, face-to-face, online and by phone
• Proactive, driven and a problem solver
• Enjoys contributing to a dynamic and fun team

Required skills

• Proficiency with MS Office
• Use of specialized software for invoice reconciliation and client data

What we offer

• HMO, dental and life insurance for you and one free dependent from day one, with the option to add more dependents
• Paid leaves: birthday, vacation, medical and maternity; up to 6 vacation leaves convertible to cash on your anniversary
• Employee engagement activities such as year-end party, family day and team building