SIMPRO Administrator (Pumping Systems) - Remote

About the role

A full-time remote SIMPRO administrator for an Australian client, working 9am to 6pm AEDT (6am to 3pm PH). The role runs the day-to-day SIMPRO workload for the Service and Production teams and acts as the company's SIMPRO champion, keeping service jobs scheduled, costed, invoiced and stocked, supporting the Production Manager with Inspection and Test Plans (ITPs) and stock allocation, and keeping SIMPRO data clean and consistent.

Key responsibilities

• Create and update service jobs and quotes, allocate technicians and issue job details and changes to field staff and customers
• Track labour, materials, plant and subcontractor costs by job and cost centre, and prepare progress, completion and recurring maintenance invoices and credit notes
• Allocate stock and purchase orders to service jobs, chase missing paperwork and close out completed jobs with service reports and photos
• Prepare, issue and version-control ITPs from QMAX templates, file completed ITPs and chase test results, inspection sign-offs, material certificates and non-conformance records
• Allocate stock and purchase orders to production jobs against the bill of materials, maintain production jobs, sections and cost centres, and produce production reports
• Act as first point of contact for SIMPRO questions, coach users and maintain master data, forms, templates, checklists and user permissions
• Run data-quality checks, write how-to guides and training, build SIMPRO reports and dashboards, and liaise with SIMPRO support on faults and upgrades

Required profile

• At least 3 years' hands-on SIMPRO experience across jobs, scheduling, stock and invoicing, or a comparable job costing system in a trades, engineering or manufacturing business
• Administration, service coordination or production support experience
• Excellent written English and confident communication with Australian managers and customers
• Able to work independently across time zones, with reliable internet and a suitable remote work set-up
• Desirable: SIMPRO training or certification, ITP, quality documentation or ISO 9001 familiarity, stock control and bill of materials experience, Smartsheet or SIMPRO report building, and experience writing procedures or training others

Required skills

• SIMPRO (or comparable job costing system)
• Microsoft 365, especially Excel and Outlook
• ITP preparation and quality documentation

What we offer

• HMO, dental and life insurance for you and one free dependent from day one
• Paid leaves including birthday, vacation, medical and maternity (vacation leaves convertible to cash on your anniversary)
• Employee engagement activities such as year-end party, family day and team building