Travel Associate

About the role

The Travel Associate supports clients in creating and managing their travel itineraries, ensuring a seamless booking experience. This role involves providing up‑to‑date destination information, handling travel regulations, and maintaining internal travel databases.

Key responsibilities

• Assist clients with itinerary planning, reservations, and travel documentation.
• Provide accurate information on destinations, visa requirements, and travel advisories.
• Maintain and regularly update travel databases to improve operational efficiency.
• Respond to client inquiries, troubleshoot issues, and resolve problems related to travel arrangements.
• Negotiate with airlines, hotels, and other vendors to secure competitive rates and services.

Required profile

• Bachelor’s degree in Travel Management, Hospitality, or a related field.
• Approximately 13 years of experience in a similar travel‑focused role.
• Excellent communication and interpersonal abilities.
• Strong organizational skills with meticulous attention to detail.
• Ability to thrive in a fast‑paced environment and meet strict deadlines.

Required skills

• Customer service orientation.
• Negotiation skills with travel vendors.
• Proficiency in managing travel booking systems (general).