Transformational Quality Manager (Six Sigma Blackbelt) - Deputy / Group Manager
WNS Global Services · Muntinlupa
Job description
About the role
WNS, part of Capgemini, is looking for a Transformational Quality Manager (Six Sigma Blackbelt) to act as Deputy / Group Manager in its Muntinlupa office. The role leads quality teams, drives metric goals and deliversables, and works within a large operations and transformation business serving more than 700 clients across 10 industries.
Key responsibilities
- Manage team performance and provide effective coaching and constructive feedback to subordinates
- Perform administrative tasks for operational support
- Lead teams to achieve metric goals and complete monthly deliverables and tasks
Required profile
- Good problem-solving, decision-making and analytical skills
- Overall 7 to 9 years of BPO experience
- At least 3 to 5 years of work experience as a Transformational Quality Manager
- College graduate preferred
- Greenbelt / Blackbelt certification preferred
What we offer
- Structured career path and growing, expanding team with internal progression opportunities
- Free HMO coverage from Day 1, including dependents
- Skills training opportunities and paid leaves
- Annual appraisal
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Published 1 hour ago
Expires 1 month from now
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WNS Global Services
Muntinlupa
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