Senior Business Development Manager

About the role

The Senior Business Development Manager drives sustainable growth and capability development across the assigned region by leading end-to-end performance management of Advisors and Agency Leaders. Working closely with Agency Development Managers and Expansion Development Managers, the role ensures agency teams meet and exceed minimum performance standards, strengthens leader pipelines and improves productivity, quality and retention. It also delivers data-driven insights to shape regional strategy.

Key responsibilities

• Lead regional business planning by turning company priorities into agency strategies, operating standards and measurable scorecards, and recommend improvements to the Regional Sales Director
• Analyse performance gaps and opportunities through data, then drive corrective actions
• Manage performance of Advisors and Agency Leaders, including headcount, production, rank retention, activation and segmentation targets
• Set governance standards for leader validation, performance reviews and remediation, and hold regular reviews with Agency Leaders
• Coach and enable Agency Development and Expansion teams to improve execution quality, retention and leadership effectiveness
• Oversee regional programs covering recruitment, onboarding, activation, training and productivity uplift, and cascade company initiatives through agency engagements and leadership forums
• Ensure compliance, accurate documentation, reporting and audit readiness for regional programs and validations

Required profile

• Bachelor's degree in business, management, economics or a related field
• At least 6 years of experience in sales, business development or agency management, preferably in insurance or financial services
• Preferred: proven experience in agency leadership, performance management and capability building

Required skills

• Planning, leadership and communication
• Using data to drive results
• Managing multiple priorities and stakeholders

Working arrangement is hybrid. Manulife describes itself as an international financial services provider and an equal opportunity employer.