Expansion Development Specialist

About the role

Manulife is looking for an Expansion Development Specialist in Pasig City to drive agency expansion through inorganic recruitment growth and activation, onboarding of industry recruits, and performance management of key recruitment and activation metrics. The role partners with the Sales Management Team, Agency Leaders and other stakeholders to run expansion programs, boost the productivity of new recruits and improve business outcomes.

Key responsibilities

• Drive inorganic recruitment growth through programs such as the Industry Recruitment Program and Experienced Manager Program, and build a strong pipeline of industry recruits with Agency Leaders and the Sales Management Team.
• Ensure new hires are activated through timely transition support, early engagement and monitoring of activation milestones.
• Track recruitment and activation results, identify execution gaps and recommend interventions to improve headcount growth and productivity.
• Lead onboarding by ensuring completion of licensing, compliance, documentary, orientation and training requirements, and coordinate a structured onboarding journey with Agency Leaders, trainers and support teams.
• Monitor onboarding progress and intervene early for recruits at risk of delay or drop-off.
• Provide regular monitoring and reporting of recruitment, onboarding completion and activation metrics, and prepare dashboards, scorecards and business reviews.
• Partner with stakeholders to identify performance gaps, recommend corrective actions and improve execution outcomes.

Required profile

• Bachelor's degree in business management, Psychology, Marketing or a related business or arts course.
• Two to five years of relevant experience in life insurance, agency development, recruitment, training, sales management or events management.

Preferred qualifications

• Strong written, oral, presentation and interpersonal communication skills, working across different stakeholders.
• Numerical, analytical and results-driven mindset, able to monitor performance, interpret data and recommend actions.
• Proficiency in Microsoft Office and technology tools, with strengths in program management, execution and collaboration.

The working arrangement is hybrid. Manulife describes itself as a global financial services provider and states it is an Equal Opportunity Employer.