Remote Account Manager - Digital Content & Creative Projects

About the role

Digital is looking for a full-time, remote Account Manager to support the delivery of digital content and creative projects for a portfolio of global clients. The role manages client relationships, turns briefs into clear execution plans and coordinates freelance talent so that multiple workstreams run smoothly and to a high standard.

Key responsibilities

• Manage day-to-day client relationships across assigned accounts and support onboarding and project setup for new engagements.
• Translate client briefs into clear, structured deliverables and keep communication proactive with clients and internal teams.
• Coordinate delivery across social media content and campaign assets, copywriting and editorial content, and digital creative such as ads, banners and landing pages.
• Track timelines, milestones and delivery progress, and ensure outputs meet agreed quality standards and deadlines.
• Escalate risks or delivery issues where needed.
• Coordinate freelance talent, maintain structured workflows from brief to execution, and keep project briefs clear and consistent.

Required profile

• Previous experience in account management, client services or project coordination.
• Background in digital marketing, content or creative environments.
• Strong organisational and communication skills.
• Ability to manage multiple concurrent projects.
• Experience working with remote or freelance teams preferred.

Nice to have

• Agency, creative studio or talent platform experience.
• Exposure to social media or content production workflows.
• Familiarity with performance-driven digital campaigns.