Receptionist

About the role

The Receptionist is the first point of contact for visitors and callers, representing the organization with a professional and friendly demeanor. This role ensures the reception area remains welcoming, organized, and secure while providing essential administrative support to internal teams.

Key responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly.
• Maintain a clean, organized, and presentable reception area at all times.
• Handle incoming and outgoing correspondence, including emails, packages, and documents.
• Maintain visitor logs, issue visitor passes, and follow security protocols.
• Assist with filing, data entry, and basic administrative duties.
• Coordinate with internal departments for inquiries, messages, or requests.
• Provide general administrative support to the HR/Administration team.

Required profile

• Professional and friendly manner when interacting with visitors and callers.
• Ability to keep the reception area clean, organized, and presentable.
• Capability to manage incoming and outgoing correspondence efficiently.
• Experience maintaining visitor logs and adhering to security procedures.
• Proficiency in basic filing, data entry, and administrative tasks.
• Strong coordination skills for liaising with internal departments.

Required skills