Quality Assurance Specialist – QMS

About the role

The Quality Assurance Specialist (QMS) will support the implementation and maintenance of the company’s Quality Management System. Based in Ermita, Manila, the role works full‑time onsite within the Corporate Planning, Assurance and Governance department.

Key responsibilities

• Lead Internal Quality Audits (IQAs) – planning, fieldwork, reporting and closure.
• Participate in auditor training, calibration activities and pre‑audit assessments.
• Validate, coordinate and track corrective actions to ensure effective closure.
• Prepare inputs and documentation for Management Review Meetings.
• Maintain, update and control Business Continuity Planning (BCP) documentation and support testing activities.
• Support external audits, including DTI‑BPS (PNS ISO/IEC 17025) audits.
• Serve as the primary Document Control & Compliance (DCC) lead – manage corporate policy/document portal, revisions, change control and archiving.
• Validate ISO‑related risk criteria in the Risk Register and coordinate with process owners.
• Execute policy cascades, awareness activities and manage policy registration and tracking.

Required profile

• Bachelor’s degree in Industrial Engineering, Quality Management, Business Administration, Internal Audit or a related field.
• 2–4 years of experience in quality management, compliance or document control.
• Hands‑on experience conducting internal quality audits or supporting audit activities.
• Familiarity with ISO 9001:2015, ISO/IEC 17025 and document‑control processes.

Required skills

• ISO 9001:2015 audit methodology.
• ISO/IEC 17025 compliance knowledge.
• Document control and version management.
• Corrective‑action tracking and audit coordination.
• Risk‑register validation related to quality standards.