Quality Assurance and Safety Officer

About the role

The Quality Assurance and Safety Officer ensures that all telecom operations meet the required quality standards and safety regulations. This role involves monitoring compliance, conducting audits, and driving continuous improvement across inspection, testing, and environmental, safety, health (ESSH) processes.

Key responsibilities

• Report non‑compliance with quality standards, inspection and test plans (ITPs), and acceptance criteria, and propose corrective actions.
• Conduct internal quality audits for ISO compliance and prepare audit reports with improvement recommendations.
• Facilitate corrective action requests (CAR) and non‑conformance reports, tracking their effectiveness.
• Perform regular quality inspections, document reviews, and maintain up‑to‑date records of client quality requirements.
• Deliver mandatory 8‑hour ESSH training, vendor orientation, toolbox talks, and PPE inspections.
• Assist in risk assessment updates, incident investigations, root‑cause analysis, and emergency drill coordination.
• Support the development and dissemination of quality and ESSH standards, including work permits and signage compliance.

Required profile

• Engineering graduate (Civil Engineering or Electronics & Communication Engineering) with at least 2 years of experience in quality assurance and safety.
• Familiarity with telecom operations, permitting, OSP workflow, testing and acceptance processes.
• Excellent verbal and written communication skills.
• Valid driver’s license.

Required skills

• Proficiency in Microsoft Excel.
• Safety certifications such as COSH, WAH, or SO2 accreditation (preferred).
• Knowledge of OSH legal requirements (e.g., RA 11058).