Operations Coordinator (Automotive Logistics) - Remote

About the role

A full-time remote Operations Coordinator/Manager in automotive logistics, working from home between 12:00 and 9:00 PM PHT and covering both UK and Australian teams. The role oversees daily operations, manages basic accounts and acts as a key contact for customer communication and logistics coordination.

Key responsibilities

• Coordinate daily operations and manage basic accounts, including expense tracking, payment processing and accurate financial records
• Handle customer communication by email, phone or messaging and resolve issues promptly
• Coordinate logistics: schedule and track shipments, liaise with shipping agents, customs brokers and freight providers, and manage documents such as bills of sale, export clearances and shipping paperwork
• Track vehicle movements and give shipment updates to vehicle owners
• Research vehicles on online marketplaces and auctions, arrange inspections and coordinate post-purchase logistics to delivery
• Assist with bookkeeping using cloud accounting software such as Xero, reconcile expenses and monitor invoice payments
• Improve operational workflows, help develop SOPs and systems, and liaise with stakeholders across Australia, the UK, Indonesia and other markets

Required profile

• 3-5 years of experience in operations, logistics, supply chain, project coordination or operations management
• Experience with freight, shipping, import/export or logistics providers is highly preferred
• Proven experience coordinating multiple stakeholders and timelines
• Strong written and spoken English; comfortable communicating with international stakeholders
• Self-motivated and able to work independently remotely
• Highly preferred: automotive, logistics or vehicle-trading background, Xero, project management tools (Asana, Slack, Monday.com, ClickUp), and sales or account management exposure

Required skills

• Basic bookkeeping and familiarity with accounting principles
• Microsoft Office and Google Workspace
• CRM, project management tools or cloud-based platforms

What we offer

• HMO, dental and life insurance for you and one free dependent from day one
• Paid leaves: birthday, vacation, medical and maternity (up to 6 vacation leaves convertible to cash)
• Year-end party, family day and team-building events