Learning & Development & Performance Management Manager

About the role

The Learning & Development & Performance Management Manager will own the end‑to‑end learning ecosystem and onboarding journey, leveraging AI‑enabled tools to ensure scale, consistency and measurable impact. Reporting to the HR Manager, this role partners with business leaders to design role‑specific KPIs, upskill managers, and maintain a healthy cadence of coaching, reviews and calibration.

Key responsibilities

• Develop and maintain an L&D roadmap aligned with business strategy and capability gaps.
• Administer the LMS/LXP platform, manage user pathways, campaigns and reporting, and integrate with HRIS/SSO.
• Design and curate digital courses, micro‑learning modules and learning paths, ensuring accessibility and localization.
• Own the new‑hire onboarding blueprint from pre‑boarding to 90/120‑day ramp, embedding AI tools such as chat‑based assistants and automated checklists.
• Co‑create KPI frameworks with managers, train them on goal‑setting, coaching, performance reviews and bias‑aware assessments.
• Standardise performance cycles, talent reviews and pay‑for‑performance linkages in partnership with HR and Finance.
• Run manager‑essentials and role‑based development programmes, pilot adaptive learning and spaced‑repetition solutions.
• Drive continuous‑improvement experiments that automate processes, analyse data and enhance learning impact.

Required profile

• Proven experience in learning & development, performance management or talent development, preferably in a managerial capacity.
• Strong ability to partner with cross‑functional teams and influence senior stakeholders.
• Familiarity with AI‑enabled learning tools and digital learning platforms.
• Excellent analytical mindset with experience tracking learning impact and performance metrics.
• Comfortable working remotely with occasional onsite meetings across the Philippines.

Required skills

• LMS/LXP administration and content management.
• HRIS integration and data reporting.
• Creation of BI dashboards for KPI visibility.
• Use of AI‑enabled tools for onboarding and learning automation.