HR Generalist Officer – Multi-Branch Recruitment & Employee Relations

About the role

The HR Generalist Officer will manage end-to-end recruitment, onboarding and employee-relations across multiple branches and the head office. Acting as the primary HR contact, you will ensure compliance with Philippine labor laws and support the organization’s HR initiatives.

Key responsibilities

• Manage full-cycle recruitment for branch and head-office vacancies.
• Facilitate pre-employment requirements, onboarding, orientation and employee deployment.
• Serve as the main HR liaison for employees and branch managers, addressing concerns and providing policy guidance.
• Handle disciplinary actions, grievance processes, documentation and conflict resolution in line with company policy and Philippine labor regulations.
• Coordinate performance evaluations and monitor appraisal completion.
• Support employee engagement, training, learning and development programs.
• Administer benefits, attendance, leave records and other HR transactions.
• Maintain accurate employee records, personnel files and HR reports.
• Monitor compliance with the Philippine Labor Code, DOLE regulations and related government requirements.
• Conduct branch visits, assist with organizational initiatives and other HR projects.

Required profile

• Practical experience in recruitment, onboarding, employee relations, performance management and compensation & benefits.
• Background in multi-branch HR coordination is preferred.
• Familiarity with the Philippine Labor Code, DOLE regulations, due process and HR documentation.
• Ability to handle disciplinary concerns, grievances and workplace conflicts with discretion.
• Strong interpersonal, communication and problem-solving skills.
• Organised, able to manage several branch concerns and meet HR deadlines.
• Willingness to travel to assigned branches when required.

Required skills

• Microsoft Office applications
• Experience with an HR Information System (HRIS) – advantage