This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Freight / Dispatch Logistics Call Center Representative
Loop Contact Solutions · Makati
Job description
About the role
The Freight / Dispatch Logistics Call Center Representative will handle inbound and outbound communications with drivers, carriers and customers, ensuring timely shipment tracking and dispatch coordination. This on‑site position supports a fast‑paced logistics environment in the Philippines.
Key responsibilities
- Receive and process dispatch requests from drivers and transportation providers.
- Track shipments using the company’s tracking system and provide status updates to clients.
- Schedule and coordinate transportation routes to meet delivery deadlines.
- Maintain accurate records of shipments, driver interactions and carrier communications.
- Resolve issues related to delays, routing changes or documentation.
Required profile
- Minimum 1 year experience in dispatch, trucking, freight brokerage, track‑and‑trace or transportation operations.
- Direct experience working with drivers, carriers or transportation providers.
- Proven ability to manage multiple shipments and deadlines in a high‑speed environment.
- Preference for background supporting US‑based transportation or trucking operations.
Required skills
What we offer
- Salary package up to ₱30,000 per month.
- Signing bonus.
- Opportunities for career growth and professional development.
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Loop Contact Solutions
Makati