Customer Business Development Specialist – North Luzon

About the role

The Customer Business Development Specialist will own key accounts across North Luzon, driving sales growth and ensuring flawless execution of trade programs. You will act as the primary liaison between the company, its partners and internal teams to achieve revenue targets.

Key responsibilities

• Independently manage assigned key accounts, building strong relationships with influencers and branch managers.
• Achieve 100% of sales targets and ensure efficient spend of trade investments with agreed ROI.
• Lead monthly account engagements to drive sell‑in of category initiatives, promotions, new product launches and pricing updates.
• Monitor inventory, stock availability and off‑take performance, identifying gaps and growth opportunities.
• Collaborate with Business Units, Marketing and support teams to align on brand initiatives and resolve operational issues.
• Coordinate with third‑party merchandisers to ensure execution of trade and merchandising programs.
• Provide timely account insights for forecasting and planning, and feed back competitor activities.

Required profile

• Bachelor’s degree in any field.
• 3–6 years of experience in Key Account Management, preferably with Mercury Drug branches.
• Based in North Luzon (Dagupan, La Union) or significant work experience in the region.
• Proven ability to build relationships, communicate effectively and manage stakeholders.

Required skills