Business Development Representative

About the role

We are a patient‑focused healthcare provider seeking a proactive Business Development Representative to expand our network of referral partners. The role is consultative, focusing on building relationships with law firms, healthcare providers, and other organizations that can refer patients needing musculoskeletal care.

Key responsibilities

• Conduct outbound and inbound outreach to introduce our services to prospective partners.
• Build and maintain professional relationships with lawyers, clinicians, and referral sources.
• Explain value propositions and partnership opportunities in a confident, consultative manner.
• Identify, qualify, and track potential business opportunities.
• Coordinate handoffs of qualified leads to internal teams.
• Maintain accurate records of outreach activities and outcomes.
• Track call outcomes, lead status, and conversion results; perform follow‑up via calls, texts, and email.
• Collaborate with marketing and front‑desk teams to improve conversion rates.

Required profile

• Proven experience in business development, outbound sales, appointment setting, or telemarketing.
• Strong phone presence with excellent verbal communication skills.
• Ability to handle objections and guide conversations toward booking appointments.
• Comfortable meeting daily call and booking targets.
• Preferred experience in healthcare, chiropractic, medical, or wellness sales.
• Familiarity with insurance‑based or injury‑related services (auto accidents, workers’ compensation, personal injury).

Required skills

• CRM systems
• Lead management tools
• Appointment scheduling software