Associate Solutions Engineer - SMB+

About the role

Atlassian is looking for an Associate Solutions Engineer for its SMB+ team, based in Manila and open to remote work. This early-career role works closely with the enterprise sales team and regional channel partners to understand customer needs, learn to strategize across scenarios, deliver engaging demonstrations and help drive business closure.

Key responsibilities

• Learn with senior Solutions Engineers about customer discovery, business challenges and desired outcomes, mapped to Atlassian's value propositions and solutions.
• Help identify opportunities for cross-product and solution expansion.
• Investigate client pain points and craft meaningful solutions.
• Build product expertise and demonstrate how Atlassian's software drives collaboration and productivity.
• Deliver engaging demonstrations and build partnerships with sales counterparts to improve engagement and shorten the sales cycle.
• Gather customer feedback and competitive insights and share them with product teams.

Required profile

• Bachelor's degree or equivalent.
• 1-3 years of experience in presales, solution engineering or customer-facing roles for technology vendors or technology-driven organizations.
• Some knowledge of the Atlassian product suite and a desire to learn how to articulate its value.
• Eagerness to learn and grow in product and solution demonstrations and technical evaluations.
• Highly organized, able to balance competing priorities and deadlines in a fast-paced, ambiguous environment.
• Strong interpersonal and communication skills to influence technical and business stakeholders and present to varied audiences.
• Collaborative mindset with a hands-on, execution-focused approach.

What we offer

• Remote work option, with flexible arrangements between office, home and a mix.
• Possibility of benefits, bonuses, commissions and equity.
• Health and wellbeing resources and paid volunteer days.