Account Manager – Fashion E‑Commerce (Philippines)

About the role

ByteDance is looking for an Account Manager to drive growth for fashion brands and large marketplace sellers on its e‑commerce platform in the Philippines. You will work closely with merchants to optimise store setup, campaigns and overall performance, ensuring a high‑quality customer experience.

Key responsibilities

• Manage high‑GMV fashion brands and marketplace sellers, building strong relationships and negotiating campaign deals.
• Develop and execute growth strategies such as brand days, livestream events, pricing initiatives and promotional campaigns.
• Monitor service quality metrics – cancellation rate, return rate, shipping lead time – and implement actions to improve conversion and satisfaction.
• Serve as point‑of‑contact for cross‑functional fashion projects and collaborate with internal teams.

Required profile

• Bachelor’s degree or higher.
• Minimum 3 years of experience in e‑commerce, agency or platform sales.
• Strong interpersonal, negotiation and analytical abilities.
• Detail‑oriented, data‑driven and capable of solving problems logically.

Required skills

• Advanced proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.

What we offer

• Opportunity to work with a global tech leader shaping the future of fashion e‑commerce.
• Collaborative, innovative environment with diverse teams.