This job is no longer available
This job expired on 20/07/2026. It no longer accepts applications.
Travel Booking Agent – Fresher Friendly
Telesys · Pasay
Job description
About the role
We are looking for enthusiastic Customer Service Representatives to join our Travel Account team. In this role you will assist customers with a variety of travel‑related inquiries, ensuring a smooth and pleasant experience.
Key responsibilities
- Handle inbound customer inquiries via phone, chat, or email.
- Assist customers with flight bookings, hotel reservations, itinerary changes, and cancellations.
- Provide accurate information on fares, schedules, travel policies, and promotions.
- Resolve customer concerns professionally and efficiently.
- Document all interactions and transactions accurately in the system.
- Meet quality, customer satisfaction, and productivity metrics.
Required profile
- Strong communication skills and a customer‑focused attitude.
- Ability to work with multiple communication channels.
- Attention to detail and accuracy in data entry.
- Willingness to meet performance and quality standards.
Required skills
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Telesys
Pasay
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