Customer Service Representative
Metacom Careers · Pasay
Job description
About the role
We are looking for a motivated Customer Service Representative to handle client inquiries, provide accurate product information, and ensure smooth problem resolution.
Key responsibilities
- Handle customer inquiries and provide accurate information regarding products and services.
- Assist in problem resolution and escalate complex issues to higher management.
- Schedule appointments and manage customer interactions efficiently.
- Maintain customer records and document interactions using Salesforce.
- Collaborate with team members to improve customer service processes and share best practices.
Required profile
- Bachelor’s degree in a relevant field or equivalent experience.
- 0–2 years of experience (fresh graduates welcome).
- Strong discretion and professionalism in handling sensitive information.
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Published 7 hours ago
Expires 1 month from now
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Metacom Careers
Pasay
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