Shift Manager – Store Operations

About the role

The Shift Manager will oversee daily store operations in Quezon City, ensuring the highest standards of food safety, sanitation and customer service while driving sales performance. This role supports the team in delivering a consistent, high‑quality experience for every guest.

Key responsibilities

• Ensure strict compliance with food safety, sanitation and cleanliness standards throughout the store.
• Lead sales‑driving initiatives and actively engage customers to meet or exceed performance targets.
• Plan and manage the workforce, covering hiring, training, scheduling and ongoing performance support.
• Handle store administration and regulatory compliance, including preparation of reports, acquisition of permits and implementation of safety programs.
• Monitor operational metrics and take corrective actions to maintain efficiency and quality.

Required profile

• Bachelor’s degree (fresh graduates are welcome to apply).
• Excellent oral and written communication skills across all levels of store operations.
• Ability to perform well under pressure or opposition.
• Willingness to work shifting schedules and long hours.

Required skills

• None specified.