Security Manager

About the role

Radisson Hotel Group is looking for a Security Manager to join its team in Quezon City. The role safeguards the safety of guests and staff and supports the smooth running of the safety and security department, while also contributing to guest satisfaction and departmental targets.

Key responsibilities

• Support the smooth running of the safety and security department, keeping all aspects of safety and security to the highest level.
• Work proactively to improve guest satisfaction and comfort, responding positively and on time to guest enquiries.
• Deliver on plans and objectives so that safety and security initiatives and hotel targets are achieved.
• Manage the maintenance team, fostering a culture of growth, development and performance.
• Be responsible for the departmental budget, controlling costs and inventory while attaining productivity and performance levels.
• Build and maintain effective working relationships with all key stakeholders.
• Deliver an effective planned preventative maintenance programme covering maintenance, environmental and conservation matters.
• Ensure compliance with all applicable legislation, with due diligence, best practice and documentation prepared for internal and external audits, with follow-up as required.

Required profile

• Proven experience in safety and security with excellent problem-solving capabilities.
• Excellent managerial skills, with a hands-on, lead-by-example approach.
• Commitment to exceptional guest service and a passion for the hospitality industry.
• Ability to find creative solutions and offer advice and recommendations.
• Personal integrity and the ability to work in an environment demanding excellence, time and energy.

What we offer

• Career development and investment in learning and growth.
• An inclusive workplace with Employee Resource Groups and inclusion initiatives.
• Global and local perks, including special hotel rates for you and your loved ones at hotels worldwide.