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Service Technician

JETOUR Auto Philippines · Pasig

🇬🇧 English

Job description

About the role

The Service Technician (also referred to as Service Advisor) serves as the primary point of contact between customers and the service department, ensuring a smooth, professional experience throughout the vehicle repair process.

Key responsibilities

  • Receive vehicles and accurately capture customer concerns.
  • Prepare detailed repair orders and coordinate work with technicians.
  • Provide customers with clear cost estimates and realistic timelines.
  • Maintain ongoing communication with customers during the repair cycle.
  • Ensure all work complies with quality and safety standards.
  • Promote additional services that improve vehicle performance and customer satisfaction.

Required profile

  • Ideally a Mechanical Engineer; at minimum a diploma in an automotive course or equivalent.
  • Previous experience as a repairman is desirable.
  • Demonstrated flexibility, initiative, good judgement and discretion.
  • Strong analytical, planning and problem‑solving abilities.

Required skills

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    Published 4 months ago

    25 views · 0 interested

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    JETOUR Auto Philippines

    Pasig