Receptionist

About the role

The Receptionist will be the first point of contact for walk‑in guests, clients, unit owners, tenants and other visitors. This role ensures smooth communication between visitors and the appropriate departments while maintaining an organized and welcoming front‑office environment.

Key responsibilities

• Assist walk‑in guests and direct them to the correct units or individuals.
• Receive and relay business calls and messages to the appropriate parties.
• Sort, receive and distribute mail, utility bills and other correspondence.
• Monitor and log the entry and exit times of guests, owners, tenants and employees.
• Track unit‑owner or tenant complaints, forward them to the right department and follow up on resolution progress.
• Manage boardroom and meeting‑room reservations.
• Prepare and submit regular reports as required.
• Coordinate with supervisors on any issues or instructions.
• Perform other ad‑hoc tasks as assigned.

Required profile

• BS degree holder.
• At least 1 year of experience in a similar receptionist or front‑office role.
• Proficient oral and written English communication.
• Strong attention to detail, especially in handling billing and reporting.
• Responsive and customer‑service oriented attitude.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• FPD Nexus
• Virtual meeting applications