Administrative Assistant – Insurance Brokerage (Manila)

About the role

The Downstream Energy team at Marsh is seeking an Administrative Assistant in Manila to support senior brokers handling complex insurance programmes across Asia. The role focuses on placement administration, billing coordination, and day‑to‑day documentation.

Key responsibilities

• Manage new and renewal account billing, ensuring all signed slips are correctly filed and subjectivities documented.
• Process endorsement and engineering fee billing, maintaining accurate records in account folders.
• Liaise with Credit Control in Singapore and Finance in Kuala Lumpur to monitor premium payments, discounts, and queries.
• Handle placement‑related email traffic, including confirmation‑of‑bound communications and client updates.

Required profile

• Bachelor’s degree in Business Administration, Finance, Accountancy or related field.
• 10+ years of administrative, billing or coordination experience, preferably in insurance broking or professional services.
• Excellent written and spoken English with strong numeracy and attention to detail.
• Proven ability to manage multiple deadlines across time zones.

Required skills

• Advanced proficiency in Microsoft Excel, Word, Outlook and SharePoint.

What we offer

• Exposure to complex, international Downstream Energy placements.
• Hybrid working arrangement with standard Marsh benefits for Philippines‑based colleagues.
• Collaborative, cross‑border team culture.