Receptionist – Front Desk (Onsite, Ortigas)

About the role

The Receptionist is the first point of contact for visitors, clients and employees at our Ortigas office, creating a professional and welcoming atmosphere. You will manage front‑desk operations, handle calls and emails, and support daily administrative tasks in a fast‑paced BPO environment.

Key responsibilities

• Greet and assist visitors and staff, maintain visitor logs and enforce security protocols.
• Answer, route and forward incoming calls promptly; manage general email inquiries.
• Schedule meeting rooms, coordinate appointments and handle courier, mail and office supply requests.
• Ensure visitor badge issuance, support emergency procedures and protect confidential information.
• Provide accurate information about the company, address concerns and escalate issues as needed.

Required profile

• High school diploma or equivalent; college degree preferred.
• 1–3 years experience in a receptionist or front‑desk role, preferably in a BPO or corporate setting.
• Excellent communication, interpersonal skills and professional demeanor.
• Ability to multitask, stay calm under pressure and maintain confidentiality.

Required skills

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience operating telephone/phone systems.