HCC Navigator Project Manager

About the role

Marsh Health & Benefits is recruiting an HCC Navigator Project Manager in Manila. The role acts as a catalyst for assigned clinical teams, driving their processes so that activities stay on track, build value and improve results. It provides project management support for clinical teams, including coordinating carrier meetings and preparing reports.

Key responsibilities

• Develop and execute project plans, prepare and review data, select cases and coordinate carrier meetings, timelines and follow-up.
• Manage multiple tasks across projects, keeping deliverables timely and client-ready.
• Coordinate logistics and communications with medical carriers and clinical review teams, and take part in regular carrier conference calls.
• Extract data from tools such as the Compass database and Excel, and support clinical teams in case identification and basic research and analysis.
• Help build data mining approaches, give technical assistance on data tools and act as a resource for staff.
• Assist with HCC Navigator reporting, including executive summaries, and write client-facing documents such as FAQs, consultant update emails and reports.
• Help coordinate annual client meetings, including data pulls and presentation decks.
• Identify process and data improvement opportunities, protect data confidentiality and support ongoing data protection.

Required profile

• BA/BS degree required.
• 3-5 years of relevant experience in project management, consulting or insurance carrier work (quality assurance, auditing).
• Nice to have: US healthcare insurance experience, managed care clinical operations knowledge, advanced degree in business or health, PMP certification.

Required skills

• Intermediate proficiency with data extraction from tools such as Compass and Excel.
• Hands-on use of MS Office (Word, Excel, PowerPoint, Teams).
• Proven project management, verbal and written skills, and ability to handle multiple tasks and work independently and in teams.
• Solid understanding of clinical data and metrics for report generation.