Front Desk & Community Engagement Officer

About the role

We are looking for a customer‑focused Front Desk & Community Engagement Officer to manage our reception area, support community initiatives, and oversee showroom activities. The role combines professional front‑desk service with active community liaison and product presentation.

Key responsibilities

• Greet visitors, answer calls, social media inquiries and emails, and manage appointments and visitor logs.
• Handle incoming and outgoing mail and deliveries while keeping the reception area clean and welcoming.
• Act as a liaison with the local community, coordinating outreach events, creating newsletters and social media content, and gathering feedback.
• Maintain the showroom’s appearance, assist customers with product information, organize displays, and track visitor traffic.
• Support sales activities by providing data to the sales team and coordinating closely with them.

Required profile

• Bachelor’s degree in Interior Design, Communication, Marketing, Business Administration or a related field.
• Experience in reception, customer service, front‑desk or community engagement roles.
• Strong interpersonal and communication abilities with a customer‑first mindset.
• Highly organized, detail‑oriented and capable of handling multiple tasks.
• Professional appearance and willingness to work onsite on a shifting schedule (8 AM – 8 PM).

Required skills

• Proficiency with Microsoft Office suite.
• Experience using social media platforms for communication and outreach.