Ecommerce Fulfillment Assistant Manager – Pasig (up to 70k)

About the role

The company is looking for an Ecommerce Fulfillment Assistant Manager to lead end‑to‑end order fulfillment in Pasig. The role focuses on maintaining high order accuracy, on‑time delivery and overall customer satisfaction while driving operational efficiency.

Key responsibilities

• Oversee the complete order fulfillment process to ensure accuracy, timely delivery and customer satisfaction.
• Manage warehouse operations, inventory, and coordinate with 3PL providers and carriers, continuously improving efficiency and reducing costs.
• Promote collaboration across the fulfillment team.

Required profile

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management or a related field; relevant certifications are a plus.
• 5‑7 years of progressive experience in fulfillment, logistics or supply‑chain roles, including 2‑3 years in a managerial or leadership position.
• Direct experience in e‑commerce operations such as order processing, inventory management, shipping and returns.
• Knowledge of managing warehouses, 3PL partners and fulfillment centers.
• Proven ability to scale operations to handle order‑volume growth and seasonal spikes.

Required skills

• Expertise with major e‑commerce platforms (Shopify, Marketplace Accounts, Anchanto Solutions, Magento) and Order Management Systems (OMS).
• Hands‑on experience with inventory and warehouse management systems.