Ecommerce Fulfillment Assistant Manager – Pasig

About the role

The Ecommerce Fulfillment Assistant Manager will oversee the full order fulfillment cycle, ensuring high accuracy, on‑time delivery and strong customer satisfaction. This role coordinates warehouse operations, inventory control, and partnerships with 3PL providers and carriers while driving continuous efficiency improvements.

Key responsibilities

• Manage end‑to‑end order processing, shipping, and returns for e‑commerce platforms.
• Supervise warehouse activities, inventory levels, and coordination with 3PL partners.
• Lead initiatives to improve operational efficiency, reduce costs, and handle seasonal volume spikes.
• Promote collaboration across teams and ensure compliance with best practices.
• Monitor key performance indicators related to order accuracy and delivery timelines.

Required profile

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management or a related field.
• 5–7 years of progressive experience in fulfillment, logistics or supply‑chain roles.
• At least 2–3 years in a managerial or leadership position.
• Direct experience with e‑commerce operations, including order processing, inventory management and shipping/return systems.
• Proven ability to scale operations and manage seasonal demand fluctuations.

Required skills

• Shopify
• Magento
• Anchanto Solutions
• Order Management System (OMS)
• Inventory and Warehouse Management Systems