E‑commerce Fulfillment Assistant Manager – Pasig

About the role

The Ecommerce Fulfillment Assistant Manager will oversee the end‑to‑end order fulfillment process, ensuring high order accuracy, on‑time delivery and strong customer satisfaction. This role is based in Pasig and focuses on optimizing warehouse operations, inventory control and third‑party logistics coordination.

Key responsibilities

• Manage warehouse operations, inventory levels and coordinate with 3PL providers and carriers.
• Lead initiatives to improve operational efficiency, reduce costs and handle seasonal order spikes.
• Ensure accurate order processing, shipping, returns and overall customer experience.
• Promote collaboration across teams and maintain high standards of service.

Required profile

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management or a related field.
• 5‑7 years of progressive experience in fulfillment, logistics or supply‑chain roles, with at least 2‑3 years in a managerial or leadership position.
• Direct experience in e‑commerce operations, including order processing, inventory management and shipping/return systems.
• Proven ability to scale operations and manage warehouse or fulfillment center environments.

Required skills

• Hands‑on experience with major e‑commerce platforms such as Shopify, Magento, Marketplace Accounts and Anchanto Solutions.
• Proficiency in Order Management Systems (OMS) and inventory/warehouse management software.
• Strong knowledge of 3PL coordination and fulfillment center management.