This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Experience Ambassador
Globe Telecom · Dagupan
Job description
About the role
The Customer Experience Ambassador will ensure Globe customers receive a positive and memorable experience. You will guide them through product and service options, resolve issues, and support their journey across digital channels.
Key responsibilities
- Create positive customer experiences by providing assistance and product recommendations.
- Guide customers in using digital channels through face‑to‑face digital assistance or education.
- Address sales and service needs, including upselling and cross‑selling where appropriate.
- Approve and process sales and service applications and related transactions in the system.
- Process payments for bills, purchases and other transactions accurately and efficiently.
Required profile
- Strong customer‑focused attitude with excellent communication skills.
- Ability to understand and explain product and service offerings.
- Comfortable handling sales transactions and processing applications.
- Detail‑oriented and capable of managing payment processing.
- Willingness to work in a fast‑paced environment and resolve issues promptly.
Required skills
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Globe Telecom
Dagupan