HR Talent Onboarding Head

About the role

The HR Talent Onboarding Head leads the onboarding experience for new officers and staff across the head office and branch locations. This senior position ensures a smooth transition for new hires while driving the performance of the onboarding team.

Key responsibilities

• Coordinate pre‑employment requirements with new hires, recruiters, HR, IT and other departments.
• Manage documentation in the RHEA system and SharePoint, monitoring completeness and deadlines.
• Provide basic training and troubleshooting for new hires uploading requirements.
• Serve as primary point of contact for new employees, handling questions and conducting orientation sessions.
• Track onboarding tasks, set performance metrics, and evaluate team members against strategic goals.
• Analyze onboarding reports to identify trends, bottlenecks and improvement opportunities.
• Lead annual strategic planning, vendor accreditation, policy updates and process‑streamlining initiatives.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Proven experience in onboarding, recruitment or HR operations.
• Strong program‑management capabilities with a track record of overseeing multiple initiatives.
• Leadership experience managing a team and driving results.

Required skills

• Proficiency with the RHEA HR system.
• Experience using SharePoint for document storage and collaboration.