Home Care Scheduler – Remote
ClearDesk · Philippines
Description du poste
About the role
Join ClearDesk as a Home Care Scheduler and keep senior‑care operations running smoothly from anywhere. You will coordinate caregiver shifts, handle last‑minute changes, and ensure families receive reliable, compassionate support.
Key responsibilities
- Build and maintain up‑to‑date caregiver schedules across multiple counties.
- Respond quickly to cancellations, no‑shows, or sick calls and arrange replacements.
- Answer calls from clients and caregivers using the VoIP system.
- Update records and case notes in the WellSky platform.
- Collaborate with the operations team to flag staffing issues and maintain smooth coverage.
- Conduct regular check‑ins with caregivers and generate weekly reports for leadership.
Required profile
- Prior experience in scheduling, preferably in healthcare or home‑care settings.
- Calm under pressure with strong organizational abilities.
- Excellent communication skills to keep caregivers and clients informed.
Required skills
- Proficiency with VoIP phone systems.
- Experience using the WellSky scheduling software.
What we offer
- Fully remote work with flexible hours.
- Long‑term placement stability.
- Opportunity to make a meaningful impact on seniors’ lives.
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ClearDesk
Philippines
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