Cruise Consultant - Luxury Travel Sales

About the role

We are seeking an experienced Cruise Consultant specialized in luxury travel sales. You will work with warm inbound leads, guiding affluent travelers through a consultative sales journey to secure high‑value cruise bookings. No cold calling is required.

Key responsibilities

• Engage with warm inbound leads and conduct discovery conversations to capture travel preferences, budgets and expectations.
• Present curated cruise itineraries, inclusions, pricing tiers and value propositions in a sophisticated manner.
• Build trust and rapport with high‑net‑worth clients, delivering personalized service throughout multi‑week follow‑ups.
• Convert qualified leads into confirmed bookings, handling objections and guiding clients to informed decisions.
• Maintain accurate records in the CRM, updating lead stages and documenting all interactions.

Required profile

• Proven experience in consultative sales within luxury travel, hospitality or related high‑end sectors.
• Strong communication skills and confidence when dealing with high‑profile, high‑net‑worth travelers.
• Ability to manage multi‑step sales cycles and nurture leads over several weeks.
• Detail‑oriented with a focus on delivering exceptional customer service.

Required skills

• Proficiency with CRM systems for lead management and documentation.