Workers Compensation Secretary – NSW (Remote)

About the role

We are looking for an experienced Workers Compensation Secretary to support New South Wales (NSW) workers‑compensation matters on a remote basis. The role involves providing comprehensive administrative and secretarial assistance to ensure accurate documentation, effective coordination with stakeholders, and compliance with NSW legislation.

Key responsibilities

• Provide administrative support for NSW workers‑compensation cases, including preparation and management of correspondence, reports, legal documents and case files.
• Maintain up‑to‑date records in case‑management systems and monitor case progress.
• Coordinate appointments, medical assessments, meetings and follow‑up activities.
• Liaise with insurers, medical providers, solicitors, rehabilitation consultants and other stakeholders.
• Assist in preparing documentation for claims management and dispute resolution.
• Ensure compliance with NSW workers‑compensation legislation, procedures and internal policies.
• Support the team with general administrative duties and reporting requirements.

Required profile

• Minimum 4 years of experience in NSW workers‑compensation administration or secretarial support.
• Strong understanding of NSW workers‑compensation processes, documentation and claims management.
• Experience supporting legal, insurance, workers‑compensation or personal‑injury teams.
• Excellent written and verbal English communication skills.
• Ability to work independently, prioritize tasks and meet multiple deadlines.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Proficiency with Microsoft Teams.

What we offer

• Competitive compensation package.
• Opportunity to work with Australian clients and industry professionals.
• Collaborative and supportive remote work environment.
• Career growth and professional development opportunities.