Voice Hub Customer Service Associate

Accenture · Quezon City

New

Junior 🇬🇧 English

Job description

About the role

Accenture is hiring a full-time Voice Hub Customer Service Associate (Collections Support) across multiple locations in Quezon City, Mandaluyong and Taguig. The role covers customer service support within the scope of work and service level requirements, including call quality and quantitative standards.

Key responsibilities

Provide customer service support according to the scope of work and service level requirements
Ensure call quality and quantitative standards are met
Resolve customer care needs in a timely fashion

Required profile

Open to college undergraduates and graduates, with or without BPO experience
Able to work on shifting schedules and during holidays if needed
Good English communication skills

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Published 5 hours ago

Expires 1 month from now

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Accenture

Quezon City

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