Customer Service New Associate – Ilocos
Accenture · San Nicolas
Job description
About the role
Accenture is hiring a full-time Customer Service New Associate in San Nicolas, Ilocos, within its insurance operations business. The role handles inbound customer queries and aims for first-time resolution, and is open to graduates of any course, including college undergraduates with relevant work experience.
Key responsibilities
- Provide excellent customer service to a wide range of inbound customer queries and aim for first-time resolution.
- Resolve problems professionally and engage with customers to identify additional needs.
- Ensure customers are satisfied and feel they receive good value, helping build the reputation of the media services provider.
- Achieve challenging individual, team and contact center targets.
Required profile
- Graduate of any course; college undergraduates with relevant work experience are welcome to apply.
- Willingness to work graveyard shifts.
- Willingness to return to the office once recalled.
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Published 5 hours ago
Expires 1 month from now
7 views · 0 interested
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Accenture
San Nicolas