Telesales Executive – Malaysia Market

About the role

We are looking for an energetic and results‑driven Telesales Executive to join our team in BGC, Taguig. The role is based in the Philippines but focuses on the Malaysia market, handling outbound calls to generate qualified leads and set appointments for the sales team.

Key responsibilities

• Conduct outbound calls to prospective clients across the Malaysian market.
• Introduce company products and services professionally and articulate value propositions.
• Schedule appointments and hand over highly qualified leads to the sales team.
• Follow up with prospects via phone, email, and messaging platforms to nurture leads.
• Build and maintain a pipeline of prospective clients across various industries.
• Accurately record customer interactions, lead status, and activities in the CRM system.
• Achieve weekly and monthly targets for calls, lead generation, and appointment setting.
• Collaborate closely with the Sales team to ensure smooth lead handover and maximise conversion opportunities.

Required profile

• At least 13 years of experience in telemarketing, telesales, lead generation, or outbound sales.
• Excellent communication and interpersonal skills in English; proficiency in Bahasa Melayu or Mandarin is an advantage.
• Confident handling outbound calls and engaging decision‑makers.
• Strong persuasion, negotiation, and objection‑handling abilities.
• Goal‑oriented and able to thrive in a fast‑paced, target‑driven environment.

Required skills

• Familiarity with CRM systems.
• Proficiency in Microsoft Office.
• Proficiency in Google Workspace.