Talent Acquisition Senior Onboarding Specialist

About the role

The Talent Acquisition Senior Onboarding Specialist supports the TA Operations function by designing and executing onboarding policies and programs. Acting as a subject‑matter expert, this role mentors junior onboarding staff, drives process improvements, and ensures a seamless transition from final interview to the employee’s first day.

Key responsibilities

• Draft, review, and issue official employment agreements with accurate salary, start date, and terms.
• Initiate, monitor, and follow up on background verifications, including criminal, employment, education checks, and drug screenings.
• Ensure all pre‑employment activities comply with regulations such as FCRA, EEOC, and data‑privacy standards.
• Create employee records, process internal movements, and verify Right‑to‑Work documentation.
• Serve as the primary point of contact for candidates during the pre‑boarding process, addressing queries and preventing fall‑outs.
• Collaborate with recruiters, hiring managers, IT, and external vendors to facilitate smooth onboarding.
• Manage complex onboarding cases, resolve red‑flag background issues, and handle high‑level inquiries.
• Identify workflow gaps and implement improvements to boost efficiency and candidate satisfaction.
• Mentor and support junior onboarding specialists, auditing data entered into ATS and HRIS for accuracy.

Required profile

• 2‑4+ years of experience in HR onboarding, talent acquisition support, recruitment administration, or HR service delivery.
• Experience in shared services, RPO/BPO environments, or call‑centre settings is preferred.
• Tertiary degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills.
• Strong adherence to defined workflows and high attention to detail.
• Proven ability to build trusted relationships with stakeholders.

Required skills

• Proficiency with Applicant Tracking Systems (ATS).
• Experience using Human Resources Information Systems (HRIS).