This job is no longer available
This job expired on 20/09/2026. It no longer accepts applications.
Service Agent
Swissôtel Hotels & Resorts · Clark Freeport and Special Economic Zone
Job description
About the role
The Service Agent will manage telecommunications services within Swissôtel Clark, ensuring guests receive prompt and reliable assistance. This role is essential for maintaining the high standards of guest satisfaction expected at the hotel.
Key responsibilities
- Perform all aspects of telecommunications services for hotel guests.
- Ensure the highest possible guest satisfaction in line with hotel standards.
- Maintain service quality under pressure and during peak periods.
Required profile
- Previous pre‑opening and Accor experience is an advantage.
- Excellent communication and customer service skills.
- Ability to maintain high service levels under pressure.
Required skills
What we offer
- Employee benefit card with discounted rates at Accor hotels worldwide.
- Competitive compensation package.
- Company discounts on room rates and food & beverage outlets.
- Free meals, shuttle service, and uniform.
- Life and accident insurance and HMO benefits.
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Swissôtel Hotels & Resorts
Clark Freeport and Special Economic Zone
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