Reception Supervisor – Free Accommodation in El Nido

About the role

We are seeking an experienced Reception Supervisor to lead our Front of House team in the tropical island setting of El Nido, Palawan. This full‑time position offers the chance to develop a hospitality career while enjoying a vacation‑like lifestyle on one of the Philippines' most beautiful beaches.

Key responsibilities

• Oversee daily front‑desk operations and ensure exceptional guest experiences.
• Manage and coach reception staff, scheduling shifts and handling performance reviews.
• Handle guest inquiries, complaints, and special requests promptly and professionally.
• Maintain accurate records using the hotel management system and ensure smooth check‑in/check‑out processes.
• Coordinate with other departments to guarantee seamless service delivery.

Required profile

• Minimum of 3 years supervisory experience in front‑of‑house, guest services, or similar hospitality roles.
• Strong leadership, communication, and problem‑solving abilities.
• Highly organized, able to thrive in a fast‑paced environment.
• Willingness to relocate and reside in El Nido.

Required skills

• Proficiency with hotel management systems.
• Microsoft Office suite.

What we offer

• Competitive salary and benefits package.
• Free staff accommodation and meals.
• Opportunities for career growth and advancement.
• Supportive, professional work environment with excellent work‑life balance.